By purchasing from you agree that your payment is a final, for your support you will receive a rank, package or an extra in-game. All payments are non-refundable, however if you bought the wrong item from our store you have 24 hours to contact an admin on the OzziGaming Discord Server to be refunded. There are in-game and Discord rules you must follow. If you are caught breaking them we have the right to punish you accordingly, if it is a repeat offence this will lead to a ban. There are no refunds in that case, as you have broken the TOS and server rules.

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